The Wheatsheaf Bar & Grill
PAYMENT INFO

COLLECTION

CASH…… Cash payments will still be accepted however no change can be given. Cash is to be deposited into the container on the bar, please do not try and hand any cash to our staff.

CARD PAYMENT CHIP & PIN….. Our staff member will enter the details on the card machine and leave it within reach on the counter, please allow our staff member to step back before inputting your PIN. Please note, the card machine is sanitised before after every use.

CONTACTLESS [Preferred option]….. As with Chip & Pin, please observe social distancing when making payment.

DELIVERY

CASH…… Cash payments will still be accepted however no change can be given. Please let us know in advance if you wish to pay by cash. Our driver will place a container beside your delivery on the doorstep, place the cash into this as you pick up your delivery. Please do not try and hand any cash to our staff.

CARD PAYMENT CHIP & PIN….. Our staff member will enter the details on the card machine and leave it on your doorstep, please allow our staff member to step back before inputting your PIN. Please note, the card machine is sanitised before and after every use.
 
CONTACTLESS [Preferred option]….. As with Chip & Pin, please observe social distancing when making payment.

TELEPHONE [subject to a 10% charge]…. We can take payment over the phone when you order your delivery.                                                                                                                                                                
Our provider now charges us a 10% retention fee which is held to cover any fraudulent transactions or claw backs from customers card providers. This is retained for a minimum period of 180 days. We have no option than to pass this cost to our customers however we would not want to profit from this. Any retention money paid to us in the future will be donated directly to a local charity.

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